Pros
If the operating manager is human, good workers may get adequate, flexible hours and friendly, humane treatment. There's a 10-percent discount for employees who can afford to use it, which is increased to 20 percent a few days a year. Most of the regular employees were pleasant to work with, although some bullying goes on with a few of them.
Cons
Unfortunately, many T.J. Maxx managers seem to benefit from cutting staff hours to the bone (and probably, as in a lot of U.S. companies, get bonuses for doing so). They prefer to get a few desperate full-time employees (often single mothers and poor immigrants) who are then coerced into working to fill in for absentees or vacant positions, as well as doing their own regular hours and jobs. A full-timer might be responsible for office work, register, and/or floor work at any time, on any or all days of the week, regardless of regular schedule. Part-time employees may find their hours cut suddenly for no apparent reason, and some managers will schedule part-timers who have hourlong commutes each way for four-hour shifts, so they don't even get a break. Certain managers were sometimes unfriendly and even verbally abusive to underlings, and at times even to customers. Also, as others have noted, the tremendous company emphasis on pushing their credit cards is a burden to everyone, both management and staff. It's annoying to customers, too.