Maybe it’s just the location I work for - Sales Associate TJ Maxx Employee Review

1.0
28 June 2020
Recommend
CEO approval
Business outlook

Pros

The only pro about working at for this company is the possibility that you may have coworkers that you actually enjoy being around everything else pretty much sucks.

Cons

I had worked at this location in the RIM for a year now and i have not received ONE raise not even a quarter. and according to people who have been there for a long time I will probably never get another raise because it’s like pulling teeth trying to get one out of this billion dollar corporation. During all of this pandemic they claim to care for their associates but in all reality they care about the money. customers are not required to wear a mask or face covering although it is mandated and we cannot refuse them service if they don’t have one on although cases are SPIKING DRASTICALLY. We have a capacity posted and once we get near or hit capacity half the time they still allow people to come in. The lines at the store are crazy long and management hardly ever make customers wait in a line outside due to the number of people inside the store only because the customers complain out having to be outside and then when they get inside complain about social distancing. It’s ridiculous what they let these customers get away with all so they don’t make any complaints because all the manager cares about is the overall satisfaction percentage. Every store has policies they abide by as does TJ Maxx so cashiers are trained with these policies but if the customer makes a big enough fuss they will end up getting whatever they want anyway and the managers reasoning is, and i quote “We don’t want a dock on the OSAT” why put policies in place if you just override the cashiers judgment anyway. The favoritism is completely obvious. They choose people to be in management positions based on how much the associate kisses their behind. No one and when i tell you no one cares or listens to half the managers there because they have no role of authority and the managers who do their job right are a joy to be around and people actually listen and care what they have to say. The managers pull people in during work hours while the store is slammed just to talk to them about getting the customers to apply for the credit card so the managers can get raises when all they do is sit in the office. I once had a 10 hour shift and I saw my manger 1 time because all she did was sit in the office. Those are the people getting paid more than the regular associates. Personally I do the job of 3 people and I will never get paid as much as the manager who sits in the office. I promise this place is NOT worth the time or money or lack there of

Explore other reviews about TJ Maxx

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment n peaceful

Cons

The manager was rude as heck

2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and flexible hours

Cons

The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

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