Not bad, could be better. - Account Manager TK Elevator Employee Review

3.0
11 Apr 2019
Recommend
CEO approval
Business outlook

Pros

thyssenkrupp provided good health benefits and retirement plan. Sales staff were afforded a company phone and vehicle which was traded out on a regular basis. Time between being on the road & in the office was well balanced, and there was always enough work to keep you busy. thyssenkrupp does manufacture excellent elevators, and they do encourage best practices. It is very easy to sell their products and services knowing that you've got the goods to back it up. Some of their competitors can't say the same.

Cons

-There is no formal training available for new sales staff beyond shadowing another salesperson for a while if that is possible (depending on the market). The elevator trade is very niche and technical, so new sales persons often find themselves drowning in information. -thyssenkrupp Canada is severely lacking on the technology front. When I started in 2012 we were still using a DOS based system which was only upgraded in 2017. There is no CRM for sales staff. I repeat, when I left in the year of our Lord 2018, there was NO CRM. In a multi-million dollar company. Sure, there were promises, but nothing ever materialized. My CRM consisted out Outlook, my Hilroy Notebook, and a dusty filing cabinet. Inexcusable. -Salespersons were paid base salary + commission. The base salary was below competitors, and the commission structure was in a constant state of change. At the end of my tenure, it became so onerous to qualify for a quarterly bonus, I almost gave up on it entirely. If you're working in a large centre such as Toronto or Calgary, you're laughing. In a small market? You have to scrape hard for it. Salary went up every year along with the cost of living, but there were no "raises". New staff would be hired and make more than you. -Depending on the staffing levels in your market, and how responsibilities are divided, it will get quite busy and you will find yourself working at home as much as you're working at work. If you're going to kill yourself like that, your company darn well better recognize you for it in your paycheque.

Explore other reviews about TK Elevator

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

TK Elevator is a company where people are motivated and happy to work . Very helpful

Cons

Nothing as such, all seems to be good

2.0
16 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

TK Elevator has a recognizable brand and offers exposure to a large, complex organization. There are opportunities to work with talented individuals and gain experience supporting a broad range of operations. Compensation and benefits are competitive, and the company has the resources to drive meaningful initiatives.

Cons

My experience was that the work environment was highly dependent on individual leadership styles. Communication and expectations were not always consistent, and there was limited emphasis on coaching, employee development, and constructive feedback. As a result, the environment could at times feel reactive rather than collaborative. Work-life balance and employee well-being appeared to vary considerably across teams. Employees who value transparency, empowerment, and a supportive leadership culture should take time during the interview process to understand the management philosophy of their prospective team, as experiences may differ significantly depending on reporting structure.

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