Account Manager - Account Manager TOPS Software (TX) Employee Review

Get to work with some of the biggest names in business all over the world. Small staff has a family feel environment. Very laid back dress code. You get your own office and there isn't a corporate ladder to compete for a spot at the top. As you improve and impress you are given promotions to grow in your role and grow your value instead of moving up a chain. Everyone works together great. Management is really improving on employee recognition and allowing employees to take ownership of their role and their place in the company's success.

When I started the structure left much to be desired, and while we are still working on improving managment's involvement with the staff, they have come a long way! I would say the only current con is the typical growing pains of the company and although you are salary, the schedule structure is very much like hourly in regards to your shift and PTO. Also the pay is monthly so that can be tough

If you try to learn as much as you can, this company can be a great stepping stone to another job. - Small office, less than 20 people. This can be good and bad, but it worked for me because I was able to take on more projects and learn more. - Everyone gets their own office to shut the door - no cubes. - You get to work with some big companies and get experience on the phone with renewals, new sales, cold calling, etc.

- Lots of micromanagement. Boss will walk up and down the hall to peek in on you. - Taking time off is looked down upon in a big way. You'll only get 10 vacation days and 5 days of "discretionary time," which you must take for doctor's appointments, funerals, sick days, etc. It's very minimal. - The pay is extremely low for the role and the average in Dallas. - There is a culture of "if it's not broken, don't fix it." Lack of innovation left me feeling numb and like I was just going through the motions many days. - No formal HR department or rep.