A great starting point if you have no experience - Senior Technical Advisor TP Employee Review

2.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Very easy hiring process. Basic customer service related questions. Easy to refer a friend. Referral bonus is given if they cross 3 months probation. 3 weeks intensive training before starting for the role. Typical call center job. No rocket science or hard calculations. Minimum wage

Cons

Talking to angry abusive customers all day. You cannot hang up the call. No scope of growth in the company. No cultural events or activities. There are quality sessions twice a week about how nicely you should have talked to angry customers. Paid Vacation days are not approved over 5 days. There's is absolutely no bonus or incentive on excelling KPIs but if you underperform, they have disciplinary actions for it. You are not paid for bathroom brakes, as it is a "on-queue paid" based system

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TP Response
5mo
Thank you for the review. Have a nice day and stay safe Regards TP Canada

Explore other reviews about TP

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Cons

I have nothing bad to say about TP

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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