Supportive environment but low pay and limited growth - Operations Customer Expert I TP Employee Review

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

good working environment, building career and customer skills

Cons

low pay, no learning courses offered, stagnant role

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TP Response
1w
Hi there. We appreciate you dropping by to provide your feedback.

Explore other reviews about TP

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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