Teleperformance has a young middle management staff - with youth comes youthful mistakes, but also comes youthful energy - Anonymous employee TP Employee Review

4.0
2 Aug 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you have little prior leadership experience, Teleperformance is an excellent company to get groomed for future personal leadership. The leadership at Teleperformance will sometimes make youthful mistakes, but are all very willing to work with you when problems away from work have an impact on your work. Keeping in good communication with your Supervisor will allow your Supervisor to be more flexible.

Cons

Not all of the lower and middle management leaders have experience with local and national employment laws, and will sometimes make youthful mistakes. Sometimes plans and changes are made on incomplete information. Some of the lower and middle managers will pass on to the executive leaders the "right" answers, and therefore will cause executive and global reporting and actualities to not match.

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TP Response
8y
Thank you for taking time to write that review. Our goal is to make sure our employees are guided by the management and equipped with enough knowledge to be able to work effectively. We wish you all the best!

Explore other reviews about TP

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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