Good company with potential - Trainer TP Employee Review

3.0
24 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Good environment and nice place to work.

Cons

Non capable management team which drives agents off.

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TP Response
7y
Thank you for bringing this to our attention and we are truly sorry on what you had to go through. We hope you can also share this with us via our http://bit.ly/TPHR-newform in order for us to address the issues.

Explore other reviews about TP

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Cons

I don’t really have anything bad to say about TP

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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