Management good, lovely colleague's, bonus if on targets, fun atmosphere, overtime pay great, competition's
Cons
Rota for inbound terrible, stressful, on your back, have three sections, and our group has the worst rota, rarely get two days off together, not many weekends, we also have a pervert who phones up, is known to everyone, and nothing Is done about it
TP Response
7y
Thank you for the positive comments. Our goal is to make sure our employees are guided by management and equipped with enough knowledge to be able to work effectively.
All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.
Cons
It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.
1
TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.