Could be better - Inbound Customer Service Representative TP Employee Review

3.0
8 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Pay was great. Sometimes there were great incentives. Sometimes (holidays) we had alot of fun as a whole unlimited overtime.

Cons

Extremely high turnover rate. Hard to have life outside of work Not good with days off. work most weekends and holidays

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TP Response
9y
Thank you for the positive feedback. We always see to it our employees maintain a work-life balance by providing them proper incentives and fun activities while working.

Explore other reviews about TP

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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