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      Great opportunities for advancement!! - Technical Support Specialist TP Employee Review

      5.0
      1 Mar 2012
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - You can move up! The company believes strongly in promoting from within. They've implemented a new process to prevent favoritism in the promotion process - also awesome! - Management works with you to train you and the higher up you move in the company - the better it gets! - Open communication from management - not withholding important information. - 401k and insurance - $100 referral bonus - unlimited

      Cons

      - not all management has gone through the new management training. This means some managers are awesome and some need some real help.

      Explore other reviews about TP

      5.0
      2 June 2026
      Operations customer expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      1d
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      10 Apr 2026
      Ac advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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