Customer Service Representative - Customer Service Agent TP Employee Review

1.0
12 Apr 2017
Recommend
CEO approval
Business outlook

Pros

it's a good way to get fast money I just worked there for 4 months to save some money.

Cons

Company doesn't cares about its employees.

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TP Response
8y
We are sorry to hear that you felt that way. We see to it our employees feel that they are treated well, given constant support and listened to while adhering to the rules and regulations set by the company. Thank you for being candid with your review and we will make sure to take all these into consideration moving forward.

Explore other reviews about TP

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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