TP Boise - Call Center Representative TP Employee Review

3.0
28 Aug 2017
Recommend
CEO approval
Business outlook

Pros

The people and management are great to work with, with normal exceptions. You are always guaranteed 40 hours a week, with part-time options. Pay is great with a recent increase across sites. Overall, it can be a good job to have.

Cons

Health benefits are expensive, and do not cover as much as would be expected. You are much better off looking for private insurance, which should not be the case for a multi-million dollar company. The air quality and the cleanliness of the site can be poor. It is an old building as well, and seems to always have some new issue.

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TP Response
7y
Thank you for bringing this to our attention and we would like to apologize that you have to experience such environment. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to assess it and make improvements.

Explore other reviews about TP

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Cons

I don’t really have anything bad to say about TP

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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