If any workplace issues arise, we dare not "rock the boat" because there is a line of replacements down the block. - Customer Service Representative TP Employee Review

3.0
30 Sept 2012
Recommend
CEO approval
Business outlook

Pros

They will hire anyone who has a GED equivalent, is not a felon, and can "fog a mirror". Basic computer skills and spelling - not required. Opportunity for advancement for those willing to become automatons.

Cons

Because we have to share work stations, they become perfect breeding area for infectious diseases. We have to share the headset and especially the microphone, which, by necessity is right up against multiple peoples' mouths. You can wash and disinfect your hands until they are raw, but that has absolutely nothing to do with disinfecting the little nooks and crannies in the microphone housing where the "bugs" are having a constant house party. Everybody is always sick, but cannot afford take a sick day. This contributes to a work environment that is not healthy.

Explore other reviews about TP

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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