Couldn't be worse than this ( Teleperformance Hellas ) - Care Advisor TP Employee Review

1.0
29 Aug 2018
Recommend
CEO approval
Business outlook

Pros

based in one of the most beautiful city which is not related to company. (there is nothing else)

Cons

if you are planing to think about work for this company, you have to accept that you will only be a number for the management, not a person. there are different clients works for Teleperformance i dont think there are differences between them when its about labour right, which is below way below zero ( not exist at all ) very poor management, horrible HR, they have no idea what are they doing. you will have contract for few months so dont think that your life will be certain there in the company. If you are coming from Non- EU country: double good luck because you will be struggling with your residence permit' you will probably wont be able to get it because Teleperformance do not want you go to go or travel somewhere else rather than Greece, its all connecting with the idea of being a number for the company, or just being a modern slaves. they also have some side company where they will limit your legal rights , every year you will have another company name on your contract ( in order not to give you compensation, so smart.) these guys are consider themselves as a human company but hey they are not. if you are looking for some temporary job and hanging around for 5-6 months in Athens ( with all these cons ) go for it but prepare yourself for jail life, in some project they will not even let you have a piece of paper, no phone' no pencil. you wont be able to connect to internet, read news, they wont let you stand up and even talk to your collague. YES MADNESS! these are all for 815 euros. but just a friendly suggestion: Nothing is more important than your mental health.

Explore other reviews about TP

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

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TP Response
5d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
5d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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