Meh. - CSA - Customer Service Associate TP Employee Review

2.0
25 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Relocation package Apartment provided Nice office location

Cons

Communication between staff and management limited Tedious work (varies between projects) Hard to get PTO

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TP Response
7y
We appreciate your honest feedback and we always make sure open communication and professionalism are practiced in the workplace. Kindly share this with us via http://bit.ly/TPHR-newform and we'll make sure to conduct an investigation to avoid similar instances from happening again. Best regards.

Explore other reviews about TP

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Cons

I have nothing bad to say about TP

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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