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      TP

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      Great way to gain entry into good customer service and IT troubleshooting. - Telephone Service Representative TP Employee Review

      4.0
      3 Jan 2014
      Telephone service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Teleperformance offers an opportunity to get your foot in the door of the customer service field. With several different programs available to apply for, you can gain entry into a field of your choosing. Stay long enough and you have the opportunity to get off of the floor and into the next echelon of troubleshooting.

      Cons

      Working at any telephone-based customer service company requires a lot of patience, especially if you are on the troubleshooting end of the spectrum. This company is no different. Be prepared to deal with customers ranging from mildly annoyed to irate and with little to no experience with the products that they currently own.

      avatar
      TP Response
      8y
      Thank you for the positive review. We see to it to equip our employees with enough training and skills so they can do their job effectively and be prepared for future career opportunities. Best regards and we wish you success in the future.

      Explore other reviews about TP

      5.0
      2 June 2026
      Operations customer expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      1d
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      10 Apr 2026
      Ac advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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