Good if you don't want to flip burgers and meet some really cool college kids, and learn some account exec skills - Inbound Customer Service Representative TP Employee Review

3.0
21 May 2014
Recommend
CEO approval
Business outlook

Pros

- Your cubicle mates become really good friends with you, 4 to a cubicle - Learning somewhat of a CRM database, gives you a good starting experience -Learning closing sales tactics, working with some fortune companies -A blend of telemarketing and client care, everything inbound so no cold calling -higher than minimum wage, Oakbrook good location -FREE COFFEE

Cons

-COFFEE SUCKS -Days go by very slowly, the work can be soul sucking -Large amounts of inbound calls on the regular -No cell phone policy -No opportunities for advancement -No commission -You might pick up cigarette smoking because everyone there smokes during break

Explore other reviews about TP

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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