Over Expectations - MI Analyst TP Employee Review

2.0
15 June 2014
Recommend
CEO approval
Business outlook

Pros

Good experience gained as a hard working employee.

Cons

As soon as it became apparent I was willing to work hard and put in more effort than was required my responsibilities ballooned, this did not move in sync with salary expectations. There was very unclear management from the top - in fact continuity for employees was very limited. Teleperformance had a bad rating amongst previous employees and companies mostly due to over promising but under delivering.

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TP Response
4y
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3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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