waste of my time - Claims Processor TP Employee Review

1.0
23 Sept 2022
Recommend
CEO approval
Business outlook

Pros

They offer paid training the first week but that's it. Not much good to say here. Pay is very low. Benefits are not even usable in my state. and not very good if they were.

Cons

Left hand doesn't talk to the right. No one seems to know what is happening. They give bad instructions, leave out important information. They fired me for not taking a test that I took and scored very well on. My background is perfect. I showed up on time every day, did the work as required, and did well. After firing me they sent me a computer which I promptly returned unused. I didn't even open the box. I have given them proof of return of computer yet a year later they keep calling me and sending letters threatening me if I don't return it. I have proof of delivery so it will stand up in court but these guys are a bad joke. It was a blessing in disguise. I got hired 3 days after they fired me for triple the pay and I have been better off since in a stable job with sane, helpful, truthful management. The manager I had at Teleperformance seemed to not even know what he was doing. Meanwhile, I still have the indignity of getting fired by bozos. I have never been fired before no expect to be again. I was over qualified for the job but they hired me when I was looking for a job.

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TP Response
3y
We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

Explore other reviews about TP

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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