Female leadership hooks up with agents and holds it over your head when deciding your future, meaning if you don't hook up, you might pay for it. They will over-hire and fire you with no objective reason. Management is so rude and fake. One of the managers was a super cool person while she was Team Leader, after being promoted she stopped talking to agents, not even saying Good morning (imagine that elevator ride). Anytime I looked for guidance or confronted them in any way that requires accountability for the project they are managing a quick succession of buzzwords and overly complex explanations will make sure that by the end you just say Yes to leave the conversation. The other one straight out lied to 50 people on a general meeting, "our prediction is that our client is requiring less hours" (meaning there won't be enough work for agents/fired) and when asked what is their prediction/ how many hours we're providing/ how much will the client cut/what is the timeframe for this cut? She just circled around and said with a straight face "I do not have these numbers and answers" (the whole meeting was to discuss these number's impact on our operation). If she didn't have the exact data, there would be no point on warning 50 people that might be fired soon as a "preventive" thing
