Opportunities for Advancement - Supervisor TP Employee Review

5.0
9 Nov 2023
Recommend
CEO approval
Business outlook

Pros

The department I work in seems to have a commitment to training and expends much effort in the training process. We have virtual classrooms, online knowledge base, a team chat for questions and assistance, and the leadership team is dedicated to helping those that want to succeed. With the scale of the business and the various teams, there are many opportunities for advancement or for movement in the company internally to learn new skills or to better position yourself for your own marketability.

Cons

There are very strict security measures in many departments that are a personal inconvenience. I do however appreciate and understand the security needs that necessitate the need for security. The company does have SLAs (service level agreements) that have to be met for the clients our teams service, so if you are looking for a position in which you can slide along on mediocrity then this position may not be the best fit.

Explore other reviews about TP

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Cons

I don’t really have anything bad to say about TP

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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