Never come here they removed all benefits - Senior Advisor TP Employee Review

1.0
13 Dec 2023
Recommend
CEO approval
Business outlook

Pros

None now they had some but removed them all over the last two years

Cons

Shift bids, Do not accommodate for school anymore, Micro manage aux. Cant make your own schedule around your specific day they will call you out in team comms but not you directly in this vague way without talking to you directly until you bring it up..Was that they were not on you about aux in the last hours of the day. (they do now) Overwork you with less pay than anyone in the valley for similar things. No longer allow for schedule accommodations for school. Will force you to move LOBs but that LOB will just change everything and not allow you to do things you have for the last few years and they will not care at all.

avatar
TP Response
2y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Explore other reviews about TP

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

avatar
TP Response
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
TP Response
2d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
See reviews by: Helpful|Rating|Date|All