You will find a better workplace. - Customer Service Representative TP Employee Review

1.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

If there is something positive, it is because they are required to do so by law. If it were up to them, it wouldn't be either.

Cons

If you are reading this, you are probably thinking about an offer from Teleperformance. I worked for them for four years, so you can trust me when I recommend you to forget it. I'm sure that you will find a better workplace. If you don't accept this advise from me, just remember when you receive your two months-long contract. Or you are sitting in the hangar on the production floor in Piraeus. Or when you're travelling on the stinky, dirty green metro to there or back at night. Or when they are lieing to your face about literally anything. Or when you are counting the secs left in your break in order to arrive back in time. Or when you are eating under minutes in your break or when you don't eat, because it's weekend, but you are working and you can't buy anything. Or when you are trying to ask a transfer to a different project but unfortunately you can't. Or when you are handling cases on a different language, not only on that one you hired for. Or when they are changing the bonus rules so unfortunately you won't reach the limit. Or when you are planning something in your free time, but you don't know your schedule three days before the next month. Or when you can't go on day off or sick leave. No Easter, no Christmas, no New Years's Eve, but you will get a voucher. Probably. Or not either.

Explore other reviews about TP

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

avatar
TP Response
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
avatar
TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
See reviews by: Helpful|Rating|Date|All