Latam customer service representative - Anonymous employee TP Employee Review

3.0
21 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good position to improve your knowledge about social media and law issues

Cons

Low salary and not so good equipment to work

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TP Response
7y
We appreciate your feedback. We see to it to provide our employees proper compensation while learning and enjoying their job. We are sorry you expected something different. We wish you all the best for the future!

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5.0
16 June 2026
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CEO approval
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Pros

Remote positions available, work from home, interview process great training, schedule options, Daily Pay

Cons

No cons at this time with 9 months of employment.

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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