exellent - Operations Customer Expert 1 TP Employee Review

5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

ich habe mich in vielen Bereichen weiterentwickelt. Und meine Hauptrolle als Inbound Agent 100 % erledigt + dass ich regelmäßig auch einen Bonus bekommen habe.

Cons

zum Ende hatte ich eine zusätzliche Aufgabe für die ich nicht richtig geschult wurde, ein völlig anderer Bereich im Back Office, zeitgleich bin ich dann auch bei Arbeitsspitzen und pending calls in den Inbound Bereich gewechselt. Das war ungünstig weil ich hätte für beide Aufgaben voll upgedatet werden müssen, weil es täglich Neuerungen und Veränderungen gab, lso schwierig dann so in etwas Neues und Anspruchsvolles einzusteigen

Explore other reviews about TP

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Cons

I have nothing bad to say about TP

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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