Pros
Stable international company with a generally respectful team atmosphere and some supportive team leaders. The hybrid work model can be a real advantage, especially for employees who live further away from the office. Benefits such as Edenred, free coffee and water, occasional fruit, and a structured office environment are positive. The role also provides practical exposure to IT access management, ServiceNow, SAP-related processes, and user lifecycle activities.
Cons
The remote work policy feels inconsistent in practice. Some employees can work mostly remotely due to distance rules, while others have to follow the regular office attendance requirement, even if they are the only person from their team in the office. At the same time, the office space does not seem sufficient when many people are present, and meeting rooms sometimes have to be used as workplaces. HR processes are a major weakness. Administrative requests can take a very long time, communication is not always clear, and contract-related processes were not handled smoothly. There also seems to be a lack of strong HR leadership and structure. Career and salary progression appear limited, especially compared with market expectations and differences between similar seniority levels. The work can be quite operational and repetitive, with limited room to move into a more strategic opportunities. People management is mixed. Some team leaders are supportive, but higher-level management can feel distant and more focused on technical or high-level achievements than on people management. In some cases, communication could be more professional and better handled privately rather than in open office situations.