1.0
27 Feb 2016
Anonymous employee
Current employee, more than 10 years
New York, NY
Recommend
CEO approval
Business outlook
Pros
The passengers for the most part are great, especially the regular business travelers. 401k (thrift savings) benefits are very good.
Cons
Very inconsistent in interpretation of anything. Supervisors, managers and SOC support are never held accountable for anything. A lot of favoritism and negativity, makes for a very stressful and toxic work environment, even when you are not part of it. Supervisors and higher up change the rules to suit themselves not what is SOP, don't question anything, they will retaliate negatively.