Reflecting On My Time at TSP - Storage Engineer TSP Employee Review

Thank you for taking the time to provide us — and the Glassdoor community — your thoughts and feedback regarding your time spent with us three years ago. You raise some valid points, so let's jump in. It can certainly be a draw for an individual who wants to work within the IT industry to do something beyond the stereotypical IT-related office duties. Yes, some of our clients are some of the most prominent names in their respective fields. As a company, we take great pride in being able to form trusted partnerships with our customers and provide excellent career opportunities for our employees — it guarantees satisfaction for both. We value top technical expertise and only hire the best and brightest — your assessment of your co-workers is spot on, and we're very proud, and fortunate, to have team members who reflect those sentiments. You, however, raise a valid concern. We conduct extensive market research constantly to ensure the compensation offered is as good as it possibly can be — if it wasn't, we'd constantly be losing out on the best employees, but we're not — there's a reason that we're considered by some of our clients as being the best kept secret in the IT space. With that said, there are some instances in which pay is dictated by client bill rates, and in those circumstances, we make every honest effort to ensure rates are reviewed every renewal cycle. We strongly and constantly encourage open communication between employees and their respective managers — one of our core values is "real conversations are welcomed". From the onset of the interview process with every prospective job seeker, the outline of every position is described in detail, including the potential for being on-call. Not every position has that stipulation as it's customer-specific, but every employee is aware of the potential as they've agreed to it when they accepted the job offer. On the other hand, we know we can always do better and we're constantly looking for ways to improve as a business — this is a lesson to take to our managers and ensure they're communicating openly and honestly with their teams. The last thing we want is any employee to teeter on burnout or to feel unheard. We sincerely wish you the best of luck in your career, and congratulations on your growing family!