Great company tbh - Account Executive TTEC Employee Review

4.0
11 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I can honestly say Ttec is a great company. They have multiple programs you can work in so you have an all around good feeling of job security. If one program didn’t work for you they’ll give you the option to try another. They provide equipment if you are lucky enough to get hired into a remote program. They offer decent benefits which includes a 401k. Ttec honestly changed my life. Nothing but good things to say about the business.

Cons

No annual raises technically unless you get hired into a higher paying program.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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