Stressful - Anonymous employee TTEC Employee Review

2.0
26 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home early pay day

Cons

Rude customers back to back calls

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TTEC Response
6mo
Thank you for sharing your feedback. We’re glad you value the work-from-home option and early pay day. We also understand the challenges of handling back-to-back calls and difficult customer interactions — insights like these help us explore ways to better support our employees. Wishing you continued success in your role.

Explore other reviews about TTEC

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
6d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
2.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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