A work in Progress - Anonymous employee TTEC Employee Review

5.0
19 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits that other competitors struggle to offer: - free transport for all staff - free medical insurance - free pension funds - free coffee/ hot chocolate - Excellent bonus structures - high base salaries - Subsidized canteen - Regular engagement initiatives Feedback that matters and is heard. You can continuously see the efforts to improve and adapt to employee feedback, the efforts and rapid growth of the accounts in country.

Cons

TTEC is still a work in progress in SA and together, we are building a legacy and great place to work.

avatar
TTEC Response
5mo
Thank you for sharing your feedback and for being part of the TTEC team. We’re glad to hear you appreciate the benefits, engagement initiatives, and our commitment to listening to employee feedback. We also value your perspective on growth and continuous improvement — together, we’re building a great place to work. Wishing you continued success in your journey with us!

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

See reviews by: Helpful|Rating|Date|All