Remote opportunities
Opportunities to collaborate with different teams globally
Upskilling opportunities through mentorship/modules
Good benefits
Results driven
Cons
Work politics
Unbalanced workload, especially with tenured team members
(Sometimes) exploitation of skill sets
Achievements are irrelevant for career progression
No long-term career plan for tenure employees (5 years and above)
Skills mismatch
TTEC Response
5mo
Thank you for sharing your feedback and for your many years of dedication to TTEC. We’re glad to hear you’ve valued the remote opportunities, global collaboration, upskilling resources, and benefits. We also take your comments about workload, career progression, and skill utilization seriously — feedback like this helps us identify ways to better support and grow our long-term employees. We appreciate your contributions and wish you continued success in your career journey.
Not a bad job for someone who needs the flexibility of working remotely.
Cons
Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.