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      TTEC

      Engaged employer

      TTEC reviews

      Never again - Customer Service Representative (CSR) TTEC Employee Review

      1.0
      14 Jan 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited VTO Flexible sxhedule N/a

      Cons

      Pay Management Work like balance No room for growth No benefits

      avatar
      TTEC Response
      5mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the unlimited VTO and flexible schedule. We also take your comments about pay, management, work-life balance, career growth, and benefits seriously — feedback like this helps us identify areas to improve the employee experience. We wish you all the best in your future endeavors.

      Explore other reviews about TTEC

      5.0
      20 Oct 2025
      Operations support
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      18 June 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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