Product Support for a leading company - Anonymous employee TTEC Employee Review

4.0
12 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are work from home opportunities and the people I've worked with are great and very likeable and committed.

Cons

The pay is much too low based on the skill level, experience and degrees for a number of co-workers I've encountered. By the time they remove standard fees/taxes the checks are $7 and some change per hour.

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TTEC Response
10y
Thanks for the review! As much as we want to increase everyone's salary, we also consider the demands of the client. Commissions and incentives are generally handed over based on performance.

Explore other reviews about TTEC

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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