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      TTEC

      Engaged employer

      TTEC reviews

      Very Straight Forward - Licensed Health Insurance Agent TTEC Employee Review

      3.0
      30 Jan 2026
      Licensed health insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      -You get what you sign up for. I knew going in that I was only going to work during the ACA Open Enrollments and would need to prepare accordingly. -Paid Training -Equipment is provided.

      Cons

      -No Commission -Not much flexibility with Schedule

      avatar
      TTEC Response
      4mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear the role aligned with your expectations and that you appreciated the paid training and equipment provided. We also take your comments about commission opportunities and scheduling flexibility seriously, as feedback like this helps us identify ways to enhance the employee experience. We wish you all the best in your future endeavors.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      1.0
      15 June 2026
      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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