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      TTEC

      Engaged employer

      TTEC reviews

      Seasonal work during OEP - ISR II TTEC Employee Review

      3.0
      10 Feb 2026
      isr ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home All equipment supplied All the overtime you could ask for

      Cons

      No Benefits - Only state mandated sick pay No pay for holidays Call routing system ineffecient

      avatar
      TTEC Response
      4mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the work-from-home flexibility, provided equipment, and overtime opportunities. We also take your comments about benefits, call routing, and role-specific challenges seriously — feedback like this helps us identify ways to improve processes and support for our employees. We wish you all the best in your future endeavors.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      1.0
      15 June 2026
      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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