Supportive team with a challenging learning curve - Customer Service Representative Healthcare TTEC Employee Review

4.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great team to work with, great training

Cons

Learning curve picking up how to navigate knowledge articles for help

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us. We’re glad to hear you’ve had a positive experience with your team and training. We also take note of your comments regarding the learning curve and knowledge resources, as feedback like this helps us continue improving tools and support for employees.

Explore other reviews about TTEC

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good atmosphere with nice people

Cons

- fully onsite work - hard to get promotion

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TTEC Response
2d
Thank you for sharing your feedback and for your time with TTEC. We’re pleased to hear you enjoyed the positive atmosphere and the people you worked with. We also appreciate your feedback regarding onsite work and career advancement opportunities. Input like yours helps us continue evaluating and improving the employee experience. We wish you all the best in your future endeavors.
4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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