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      TTEC

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      TTEC reviews

      Unethical business practices - At Home Cust Service Representative TTEC Employee Review

      1.0
      20 July 2016
      At home cust service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule, friendly team leads

      Cons

      Did not pay bonus as promised. Laid us all off without notice. We were working on the turbotax support project. Promised a bonus if we stayed on until the end. Never received bonus. Also management laid everyone off without any kind of notice. Understandable to lay off at the end of tax season but management kept promising we would be given notice.

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      5.0
      21 June 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      3 July 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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