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      TTEC

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      TTEC reviews

      TeleTech is AMAZING!! - Operations Manager TTEC Employee Review

      5.0
      5 Jan 2017
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have found TeleTech to be a place of growth and opportunity. The best things about TeleTech are; they offer a variety of positions, they work with school schedules, they recognize employees often, they have strong values, they promote from within, they offer full-time positions, there are a lot of chances to develop work skills from both on the job and other types of training, they offer benefits, the culture is fun, the leadership team is united and strong, they work with many different clients, and they have tuition reimbursement.

      Cons

      One issue that I have seen reduce morale is with the temporary positions offered. Even though it is presented as a temporary position; it can be upsetting at the end when people want to stay working with the project but are not invited to do so due to staffing restrictions.

      avatar
      TTEC Response
      9y
      Thanks for the 5 stars! We're glad you're loving it here, and that you feel we're giving you endless opportunities to grow and advance your career in TeleTech. It really is hard at times to let go of contractual employees, most especially the performers, but these are unfortunately part of the business we're in and ultimately what's best for our clients and the organization. Hopefully, we'll be able to hire more and retain more as the company continues to grow. Thank you again for the feedback and have a nice day!

      Explore other reviews about TTEC

      5.0
      21 June 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      27 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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