If you work hard, anything is possible! - Training Supervisor TTEC Employee Review

5.0
10 July 2019
Recommend
CEO approval
Business outlook

Pros

Career opportunities, constant changes, different personalities, opportunities to travel

Cons

High stress level & constant changes

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers Your work helps the people you talk to

Cons

Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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