Good at the site level, still seemingly a heartless corporation. - Anonymous TTEC Employee Review

4.0
27 May 2014
Recommend
CEO approval
Business outlook

Pros

Ability to move forward, the company does prefer to promote from within. Lots of community involvement, lots of involvement from site leadership.

Cons

No pay increases without promotion, there's folks have been there multiple years without any pay increase. Corporate is money hungry- outsourcing lots of jobs to overseas folks, terminating site jobs in the US to send them to other countries.

Explore other reviews about TTEC

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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