Lack of strategy, lack of concern for employees - Anonymous employee TTEC Employee Review

1.0
18 June 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

covered parking and quarterly employee events

Cons

leadership are so involved in themselves that they forget they only exist because of the employees. they keep moving jobs abroad because they want cheaper labor, however the results are not worth the savings. the company is very well known for how they treat people and their lack of strategy. it's a revolving door!

Explore other reviews about TTEC

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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