This is not a stable company - Consultant TTEC Employee Review

1.0
29 Mar 2010
Recommend
CEO approval
Business outlook

Pros

The company is focus on UCCE and has a lot of opportunties to grow for individuals

Cons

1. Very poor management and support from team members, can't even get tools to do the job sometimes 2. Very poor project flow, everything else except UCCE is not import for them, even in the BOM, not capable of doing basic R/S, IPT ... 3. Employee evaluation is VERY often, from PM/Manager/VP since they need to get rid of people very often. Of course they are always hiring. 4. Doesn't have good reputation, almost every one in the industry knows they keep losing money for years and still going down.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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