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      TTEC

      Engaged employer

      TTEC reviews

      The worst job ever held, poor training, broken phones, broken chairs, programs that are not user friendly or workable. - Anonymous employee TTEC Employee Review

      2.0
      16 July 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      None, started with 17 workers in training when I left ther were 7 left and three stated they were leaving.

      Cons

      I was actually on break, and baggered by managment. They interupt you while working to tell you your ticket is 100 hundred percent correct, but needs inprovement. Will want time wastd on customers that are not verizon. the worst thing is the broken equipment . They want you to troubleshoot phone problems with a broken phone ,you can report the phone is broken, they will not fix it.

      Explore other reviews about TTEC

      5.0
      21 June 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      3 July 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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