Bubbliness and open communication are key - Customer Service Representative TTEC Employee Review

4.0
18 July 2014
Recommend
CEO approval
Business outlook

Pros

Overall it is not a bad company to work for. There is plenty of opportunity to grow and expand your knowledge. One must be willing to be flexible because change is the only thing constant. Plenty of activities that keep you engaged and on the right track.

Cons

If your not someone who is really talkative then you will want to really think about joining. If you are a real talker or "chatty cathy" then you will need to learn to talk less and listen more; as your metrics will depend on it.

Explore other reviews about TTEC

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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