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      TTEC

      Engaged employer

      TTEC reviews

      TeleTech has been PHENOMENAL. It helped me a lot to have a work-life balance. - Social Media Marketing Specialist TTEC Employee Review

      5.0
      11 Sept 2014
      Social media marketing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good company for career growth and development Good compensation package Promotes work-life balance Boss are good to talk with Great working environment Colleagues are fun to work with When you perform, you get rewards/bonuses

      Cons

      I needed to work on night shift for work My work requires minimal supervision (which workds to my advantage) The members in my team (Social Media Marketing Team) are only few and we might need more members to do our jobs

      avatar
      TTEC Response
      11y
      Hey there! We appreciate your feedback and we're glad that you're having a great experience with us. Cheers!

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      19 June 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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