3.0
13 Nov 2014
Former employee, less than 1 year
Paducah, KY
Recommend
CEO approval
Business outlook
Pros
For starting in a customer service position with no prior education or experience required, the pay and benefits are satisfactory. There are opportunities for advancement if you put forth the effort.
Cons
No regular pay rate reviews, so no real opportunity for pay growth outside of promotion. There is a great deal of expertise required, and no matter how much training they attempt to provide it likely won't be enough for you to meet many of your customer's needs, as so many things are outside of your control. The schedule changes can be a nightmare.
