Good for extra cash. - Customer Service Work At Home TTEC Employee Review

4.0
7 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Hiring process is easy breezy. I Was originally hired as a seasonal rep. But was asked to stay as a permanent part time rep after the season ended. Perfect if want some extra cash for miscellaneous speeding. Flexible hours.

Cons

Pay. Inconsistent hours. You could work 30 hours 1 week and only 5 hours the next week. Some of the reps need more training because they ask the same question multiple times during a shift.

Explore other reviews about TTEC

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

See reviews by: Helpful|Rating|Date|All