2.0
19 Jan 2015
Current employee
Denver, CO
Recommend
CEO approval
Business outlook
Pros
Chat agent customer service- fun helping customers and great to be doing so behind a computer, as I have major social anxiety.
Cons
Very low paying job Bad organization. Schedules being changed on days off without any notification causing you to miss shifts and be labeled as a no call no show. Being forced to work another position when your position is slow. I did not accept this job offer to speak to customers through voice due to my major anxiety issues yet I am being called out by name to do so in front of all the other agents by very argumentative upper-staff. Job offers will not include everything they will require you to do on the job, be very aware of that.